Privacy Policy - Lady LaSonia

1. Introduction

This Privacy Policy describes how Lady LaSonia ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website (ladylasonia.com) or interact with our services.

2. Information We Collect

We collect personal data for communication and informational purposes, including:

• Contact Information: Name, last name, email address, phone number.

• Demographic Information: Gender, company size.

• Website Interaction: How you found our site, comments, and other related inquiries.

• Analytics Data: Information used to customize online content and improve user experience.

• Payment Information: If you make a purchase, we may collect payment details, though we do not store full credit card numbers.

3. How We Collect Information

We collect information through:

• Website forms.

• Comments left on the site.

• Cookies and tracking technologies.

• Contact forms.

• Analytics tools (Google Analytics).

• Payment processors.

• Courses registration

• Mentor/Membership site/page

• Scheduling page

4. Use of Your Information

We use your information to:

• Communicate with you regarding coaching, consultation, mentoring options, membership, event registration, donation, online courses, and customer service.

• Provide site guidance and content overviews.

• Analyze website traffic and user behavior to improve our services.

• Process payments for our services.

• Send marketing communications, with your explicit consent.

5. Comments

When you leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string for spam detection. An anonymized string (hash) from your email may be provided to the Google workspace service (Automattic.com/privacy). After comment approval, your profile picture is visible publicly. We may hold comments for review.  

6. Media

Avoid uploading images with embedded location data, from GPS coordinates taken from metadata, digital cameras, and smartphones, Visitors can download and extract location data from website images.  

7. Contact Forms

We collect your name, email, and inquiry details to respond to your questions. We do not share this information with third parties except as needed to provide a service.

8. Cookies

• You may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.

• We use temporary cookies to determine browser cookie acceptance.

• Login cookies last for two days, screen options cookies for one year. "Remember Me" persists for two weeks.

• An article edit cookie expires after one day.

• You can manage or disable cookies through your browser settings.

9. Embedded Content

Embedded content from other websites behaves as if you visited those sites. They may collect data, use cookies, and track your interaction.

10. Analytics

We use Google Analytics and adhere to their privacy policies.

11. Sharing Your Data

We share your data with our internal marketing and sales teams. We share data with payment processors, and other vendors required to provide our services. We do not share your data with other third parties for marketing purposes.

12. Data Retention

• Comments and metadata are retained indefinitely.

• User profile information is stored for registered users, who can edit or delete it (except usernames). Administrators can also view and edit this information.

• Data collected by third party vendors is retained according to their individual policies.

13. Your Rights

You can request an exported file of your personal data or request its erasure (excluding data we must retain for legal or security purposes).

14. Data Transfer

Visitor comments may be checked through automated spam detection. Data may be stored on servers in the United States, or other countries.

15. Contact Information

Your contact information is used for communications related to ladylasonia.com only.

16. Data Security

Our site is protected via SSL certificate. We implement security measures through premium servers and security add-ons.

17. Data Breach Procedures

We have security measures in place to protect your data. In the event of a data breach we will notify affected users as legally required.

18. Third-Party Data Sources

We receive data from Shopify.com, Community.com, PayPal, CashApp, Stripe, YouTube.com, Getresponse.com, and social media platforms (Facebook, Instagram, Twitter, YouTube, LinkedIn, Linktr.ee, Clubhouse).

19. Automated Decision Making/Profiling

Data is reviewed for spam, derogatory, and malicious intent.

20. Payment Processing

Payments may be processed through PayPal, CashApp, or Stripe. Please refer to their respective privacy policies for more information on how they handle your data.

21. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed. We will notify you of any significant changes by posting the new policy on our website.  

22. Contact

For questions or concerns, email info@ladylasonia.com.

Additional Considerations:

• California Online Privacy Protection Act (CalOPPA) and GDPR Compliance: If you have users in California or the EU, you need to add specific statements regarding CalOPPA and GDPR compliance.

• Shopify, and other vendor privacy policies: Add links to the privacy policies of all third party vendors that collect user data.

• Explicit Consent for Marketing: Ensure you have a clear opt-in mechanism for marketing emails.

• Data Location: Add more detail about where data is stored, and any international transfers.